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Thank you for visiting 500 casino, an independent source for reviews and insights into online gambling. We assist with inquiries about our content, partnerships, and general feedback. Please review the sections below to direct your query appropriately for an efficient and helpful response.

We are an independent review site. This page outlines what we can and cannot assist with, particularly regarding issues that fall under the direct responsibility of online casinos and sportsbooks.

Who We Are (Independent Review Site)

500 casino is an independent affiliate and review website. Our mission is to provide unbiased, detailed, and up-to-date information about online gambling brands, helping players make informed decisions. We research, test, and evaluate online casinos and sportsbooks based on game selection, bonuses, payment methods, customer support, and security.

500 casino is NOT an online casino or sportsbook operator. We do not run any gambling platform, hold player accounts, manage funds, process deposits or withdrawals, or pay out winnings. Our role is informational and advisory. We guide, offering reviews and comparisons to enhance your online gambling experience, but we are separate from the operational aspects of any gambling site.

What We Can Help With

We assist with matters pertaining to the 500 casino website and its content. Please contact us if you have:

  • Feedback or suggestions regarding our reviews, articles, or any other content on 500 casino.
  • Corrections or updates for information presented on our site that you believe is inaccurate or outdated.
  • Inquiries about potential partnership opportunities or advertising on 500 casino.
  • General questions about how we conduct our reviews or our editorial process.
  • Requests for clarification on any of the guides or informational resources we provide.

For these inquiries, use the contact methods below. We value your input and maintain the accuracy and quality of our information.

What We Cannot Help With

As an independent review site, we cannot provide assistance in many areas. We cannot intervene or assist with issues related to your personal accounts, transactions, or gameplay at any online casino or sportsbook. This includes, but is not limited to, the following:

  • Accessing your player account or retrieving account details.
  • Resolving disputes regarding deposits, withdrawals, or bonus terms.
  • Investigating specific game outcomes or technical issues experienced on an operator's site.
  • Providing live chat or direct customer support for any online gambling brand.
  • Processing any financial transactions or holding player funds.

For any of these issues, contact the customer support team of the specific online casino or sportsbook where you hold an account. They have access to your account information and the authority to resolve such matters.

Account, Deposit and Withdrawal Issues

If you have problems with your player account, such as login difficulties, verification (KYC) procedures, issues with making a deposit, delays in withdrawals, questions about bonus eligibility, or any other operational aspect of an online casino or sportsbook, contact that operator's customer support directly.

Every reputable online gambling site provides dedicated customer service channels, typically including live chat, email, and sometimes telephone support. These channels address player-specific queries and have the necessary access to your account information. 500 casino has no access to your personal data held by any gambling operator, nor can we influence their processes or decisions.

For all legal inquiries pertaining to 500 casino, including matters related to our operations, compliance, or any official correspondence, direct your communication to our legal department. We operate transparently and in accordance with all applicable laws and regulations.

Please send all legal notices and queries to: [email protected]

Provide sufficient detail in your communication to allow us to understand the nature of your inquiry fully. Our legal team will review your message and respond as promptly as possible.

500 casino respects the intellectual property rights of others and expects our users and partners to do the same. If you believe that any content on our website infringes upon your copyright, or if you have a Digital Millennium Copyright Act (DMCA) takedown request, notify us immediately.

To submit a DMCA notice or any other copyright-related complaint, send an email to: [email protected]

Your notification should include the following information:

  • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  • Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
  • Information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address.
  • A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  • A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Responsible Gambling Resources

500 casino advocates for responsible gambling. We believe that gambling should always be an enjoyable and controlled activity. If you or someone you know is struggling with problem gambling, seek help immediately. We cannot offer direct counseling, but we can direct you to professional resources.

Many organizations offer confidential support and guidance. We recommend visiting reputable sites such as:

  • Gamblers Anonymous
  • The National Council on Problem Gambling
  • GamCare (for UK residents)

These organizations provide invaluable services, including helplines, online resources, and support groups. Help is available, and taking the first step is crucial. Please gamble responsibly.

Response Times

We respond to all legitimate inquiries pertaining to 500 casino and its content within a reasonable timeframe. Our team typically reviews messages during standard business hours. Response times can vary depending on the volume and complexity of the queries received.

Please allow up to 3-5 business days for a response, especially for detailed feedback or partnership proposals. For legal or DMCA inquiries, we prioritize these communications and address them as swiftly as possible in accordance with legal requirements.

We appreciate your patience and understanding as we work to provide you with the best possible service.

James Wilson
James WilsonExpert Reviewer↻ Updated 28.07.2026

Professional gambling-industry analyst with over 8 years of experience across online casinos, sports betting, slots and poker. Specialises in bonus terms, payout speed, fairness audits and player-protection regulations.